Successful implementation of technology is based on understanding the challenges of the business and aligning resources and initiatives to an organisation’s mission and objectives. In order for this alignment to be achieved, a clear strategy should be formulated based on current technology options as well as on future technology trends, while taking into consideration the organisation’s resource capabilities (both human and financial). According to the maturity of an organization, the strategy could also include a transformation initiative, in order to change not only the way information systems and infrastructures are procured, utilised, and managed, but also the overall culture around the role of technology.
In order to achieve a successful transformation, previous perceptions of technology as being nothing more than a help desk and a technology custodian should be eliminated. Instead, technology team members should be inspired and motivated to participate in a service-oriented culture. Our experience has taught us that there are three major objectives to reposition technology and transform an organisation:
- Consolidate to drive enterprise visibility and standardization.
- Implement IT solutions which are intuitive, approachable and user-friendly.
- Automate processes to accelerate IT responsiveness and innovation.
- Digital Strategy
- ICT Strategy
- NSW Digital Strategy alignment
- Victorian Digital Asset Strategy (VDAS) alignment
- Financial Strategy alignment
- Business Case development
- Bids for NSW and Commonwealth funds